The PUD offers a Budget Payment Plan for its customers. Our payment plan is designed to make bill-paying easier with equal payments each month all through the year. The plan is available at any time of the year to residential customers with a zero balance; other restrictions apply (visit our FAQs linked below or ask our customer service representatives for details). We recommend that you obtain at least one year of service at your current address before starting the plan to establish an accurate payment amount. At the end of the year, the account is evaluated and a new monthly payment amount is calculated based on the previous year’s usage and the account balance at the time. Consequently, monthly payment amounts may vary from one year to the next, based on changes in the weather and energy use.
You may apply for our payment plan by phone or in person at any of our PUD offices. Our customer service representatives are available to quote a monthly payment for you or answer any additional questions you may have about the plan. Just call our Customer Service Department.
You can read frequently asked questions (FAQs) about the payment plan by clicking here.